Profit Protection Future Forum

A new way of thinking

Profit Protection in Australia and New Zealand: Setting the Benchmarks


The "Profit Protection in Australia and New Zealand: Setting the Benchmarks" agenda was developed as a result of requests from Profit Protection Future Forum members for tools to benchmark their performance and manage risk in a retail environment. This event will see subject experts discuss retail crime figures, statistics, workplace violence and business engagement followed by networking drinks and nibbles.


The agenda will include:

  • Retail crime figures and all other crime related categories affecting retail, and true statistics over time
  • Findings from the Australian and New Zealand Retail Crime Study
  • An industry expert discussing workplace violence, suspect behaviour and active armed offenders
  • Business engagement within a retail environment

When: Thursday 23 May, 2019
Where: Optus Sydney Campus, 1 Lyonpark Rd, Macquarie Park NSW 2113

26th October 2018


Yesterday, The Profit Protection Future Forum rounded off another fully booked event with a robust panel discussion finishing off an agenda that covered geographic profiling, academic analysis, engaging teams and driving technology changes in stores.


The PPFF was formed in 2015 and is led by Australasian retailers who wanted to encourage collaboration and best practice in loss prevention. To this day the PPFF is the only not-for-profit organisation in Australia focused purely on helping Loss Prevention teams.


In 2018 record numbers of retailers attended the three events held across Australia.


From the outset, the PPFF had a goal to position itself differently. Retail LP leaders donated their time towards the goal of encouraging industry networking and collaboration because shoplifters will steal from EVERY store, regardless of whether it’s a supermarket, pharmacy or apparel store. While retailers may compete with each other for shopper dollars, they are united in wanting to fight the dishonest customer. Yesterday retailers at the Forum achieved that goal with robust discussions on what was plaguing their business and how they could best combat the shared issues of lack of resources, growing workloads and the increasingly crafty shoplifter. A big thank you to our presenters and to all who attended and contributed to the event and made it a success. Watch this space for our plans for 2019 which include two initiatives that will revolutionise the LP industry in Australia and New Zealand.


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Previous Events

We wrapped up another successful Profit Protection Future Forum on the 10th of October 2017, with a theme around Thinking Outside the Box.

Sessions included stocktaking differently, how to sell more and lose less, the future of loss prevention in retail, how to utilise data for loss prevention, and current and emerging risks in retail crime.


Sign up here to be informed of the next Profit Protection Future Forum to be held in 2018. As always, registration is free for all retailers.

We thank all delegates and speakers who attended the most recent Profit Protection Future Forum on May 9th at the GS1 Head Office in Melbourne.


Our agenda covered the many facets of loss prevention in the omnichannel and online space.

  • The Future of Loss Prevention in Retail - Dr Paula Dootson, QUT
An academic perspective on how organisations transition through the digital economy

  • Aligning Traditional Loss Prevention with IT Security - Mark Boyd, Next Athleisure
How traditional LP and IT Security can align their goals, with a focus on fighting Online and Click and Collect Fraud

  • Protecting the Retail Industry against Cyber Criminals - Richard Heron, Myer
 A risk-based approach to fighting cyber crime in Australian retail

  • Cyber Security Issues Affecting Australian Businesses - CERT Australia
Strategies for Australian retailers faced with cyber threats and crime


Please contact us at [email protected] if you'd like any information on the presentations.