​Glen Forrester is a well respected and professional leader with over twenty five years’ experience in Loss Prevention, Investigations, Security and Policing.  Glen spent a number of years in Policing and as an investigator where he crafted his skills in law enforcement and as an investigator.  Transitioning into the private sector, Glen brought his professionalism and expertise to the realm of corporate security and loss prevention.  As an expert in his field, Glen has successfully developed and implemented policies, procedures, and comprehensive security strategies that have significantly rescued theft, fraud and risk for the for the organisations he has worked for.  Glen’s career is marked by a deep commitment to engage and collaborate with all stakeholders, forming respected and trusted relationships, and the dedication to stay current with emerging trends, technology and best practices.  Glen’s vast experience and commitment to excellence makes him a highly respected figure in the field of Loss Prevention and Security.

Tara Connolly (Diploma in Fraud Management & Security Risk) is proud to be a seasoned Loss Prevention Manager with an impressive track record spanning across three decades. She is highly skilled in Trend Analysis, Retail Operations, Risk Management and Merchandise Protection strategies across Multi-channel retail organisations. Throughout her career Tara has designed and implemented comprehensive Loss Prevention strategies that have delivered substantial cost savings for organisations. Tara’s keen eye for detail and exceptional problem-solving skills have consistently delivered remarkable results. Tara prioritises staying at the forefront of industry trends. Her focus and dedication to training and mentoring teams has culminated in a culture of vigilance and accountability within the organisations she has been involved with. With a deep understanding of the ever-revolving landscape of Loss Prevention, Tara is a trusted leader in the field, ready to provide strategic guidance and solutions to protect business assets. Tara won the award for ‘Woman of the Year’ at the 2018 Australian Fraud Awards.

Mike Hulme is a seasoned retailer with an illustrious career spanning over three decades, marked by his dedication to safeguarding businesses' assets and profit margins. With a wealth of experience garnered from prominent New Zealand retail brands, Mike has emerged as a stalwart in the realms of Loss Prevention, Profit Protection, Risk Management, and Safety.
At the forefront of his role as Chapter Lead in Profit Protection, Mike plays a pivotal part in fostering a secure and safe environment for businesses. His approach combines strategic foresight, deep operational insight, and hands-on implementation to effectively mitigate risks and minimize losses. Through his adept leadership, Mike ensures that businesses not only thrive financially but also uphold high standards of security and integrity.
Mike's expertise extends across various domains, including risk and data analysis, investigations, auditing, emergency response, and conflict resolution. He seamlessly integrates these skills into business decision-making processes, fortifying organizations against potential vulnerabilities and crises.

Based in Singapore and spearheading operations across the dynamic Asia market, Carl Richter is a distinguished Operational Risk Professional with over 15 years of extensive experience in Retail Operations. Carl's expertise encompasses a comprehensive range of skills, including strategic management, customer engagement, loss prevention, compliance, profit protection, driving sales growth, and fostering cross-functional partnerships. His diverse skill set and profound understanding of the retail landscape have been instrumental in navigating the complexities of the Asia market while ensuring operational resilience and profitability. A graduate of Kaplan with an Advanced Diploma in Business Administration, Carl combines academic excellence with practical insights to drive sustainable business outcomes. His proactive approach to risk management and commitment to compliance standards have earned him recognition as a trusted leader in his field.
Carl's strategic vision and customer-centric approach have consistently driven sales growth and enhanced brand loyalty. Moreover, his ability to forge cross-functional partnerships underscores his dedication to building collaborative environments that foster innovation and drive organizational success.

Glenn is a retail operational risk specialist who started his working life with the New Zealand Police where he spent most of his 14 years within the Criminal Investigation branch.  Since leaving the police he has worked in loss prevention, profit protection, security, and several roles within general operational functions with some of New Zealand biggest retail and property brands.
Glenn’s expertise lies in his knowledge of operational procedures and best practice to reduce stock loss across the retail “buy, move, sell” process.  Combined with his extensive history of investigating and reducing loss through external and internal theft, he is well suited to lead loss prevention, profit protection, security, and safety efforts in large retail organisations.
Glenn is a lifetime learner and knows the importance of connections and shared learnings within the safety and security industry.  As a member of the New Zealand Crowded Places Committee, NZ Security Forum and the Profit Protection Future Forum, Glenn is well connected within New Zealand and Australia and continues to both share his experience and learn from others.

Matt Dick is an experienced career professional with over 20 years’ of leadership roles in Retail Operations, Loss Prevention and Security. His career has been marked by steadfast commitment to enhancing operational efficiency, minimizing loss, and ensuring the safety of both customers and employees. He has extensive experience managing retail loss prevention operations for one of Australia’s leading department store chains where he is known for exceptional problem-solving skills and leading best in class operational processes. He is known for consistently demonstrating a profound dedication to upholding the highest standards of integrity and ethical conduct. Matt is a trusted and well respected leader in Risk Management and Loss Prevention operations.

Nicole has 22 year's experience in Electronic Article Surveillance (EAS Systems) and @source tagging. She also has extensive experience with the implementation of RFID in retail, merchandise protection technologies, training and education, customer service, product management, and is a subject matter expert in RF Labels and @source tagging.
Nicole is also the host and producer of the PPFF Podcast, Re-Tales : Conversations with Profit Protection.

Andrew is a highly accomplished operations and risk management professional with over twenty-five years of expertise in the retail industry. Known for his dynamic and passionate approach, he has built a career on fostering influential partnerships across business sectors, industry leaders, and law enforcement agencies. His work strikes a successful balance between security, safety, and an enhanced customer experience.

Throughout his career, Andrew has excelled in senior management roles spanning diverse retail environments, including big box stores and pharmacies. His portfolio includes responsibilities in property and financial management, national auditing, and loss prevention, demonstrating his comprehensive understanding of the industry's complexities.

Andrew's strong analytical foundation, underpinned by a Bachelor of Commerce, brings depth to his work in loss prevention, investigations, and trend analysis. Furthermore, his expertise extends into the online sphere, where he has spent years managing risk and combating online fraud for one of Australia’s highest-volume retail websites.

Murray Gillin (B. Pharm. Sci.(Hons), M. DSci. Strat. Ldrshp.) is a retail risk analytics specialist with over 15 years of retail, supply chain and analytics experience. 

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Murray brings a unique perspective, across both operational and analytical experience to develop solutions that reduce time to insight and empower customers to make better risk informed decisions.

He has a strong record of cross functional and international relationships that deliver solutions to address business risk that ultimately improve customer experience. 

A passionate analytics leader, Murray wants to advance loss prevention beyond reactive measures to science and technology driven interventional strategies. 

Ahmad Navin Kulandran is a seasoned Profit Protection Manager with over 18 years of experience in risk management, fraud detection, and loss prevention. Specialising in theft prevention, security audits, and employee training, Ahmad Navin Kulandran helps businesses safeguard their operations while optimising profitability.

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 With extensive experience in the retail Ahmad Navin Kulandran, also focuses on workplace health and safety, ensuring compliance and fostering a strong safety culture. His expertise includes risk assessments, compliance audits, and the development of safety programs. Dedicated to employee well-being, Ahmad Navin Kulandran further trains first aiders and provides mental health coaching to support workplace resilience.