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24 years of industry experience working for Australia's largest and most iconic retailers.

Retail Security & Loss Prevention Expert, Redfern Retail Risk


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A proven track record of developing new strategies and the ability to effect change within the thinking and culture throughout a business.

National Loss Prevention Manager, Chemist Warehouse


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Nearly twenty years' experience in multi-branded Apparel Retail. Veronica won the highly commended award for Fraud Woman of the Year at the 2018 Australian Fraud Awards.

Group Head of Loss Prevention & Risk, APG & Co


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Extensive experience managing retail loss prevention operations for one of Australia's largest department store chains.

Operations Asset and Profit Protection Manager, David Jones


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Over a decade's experience in retail loss prevention managing LP activities for Australia's biggest female apparel brands.

Group Retail Risk Manager, Forever New


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Extensive experience in developing successful teams by being people centred and ensuring organisational development to achieve maximum value and return to the business.

Head of Profit Protection at JD Sports Fashion Australia and Glue Store


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Considerable international experience in manufacturing, project management and change implementation. Mark is a member of IMA Asia, is currently serving as a Councillor with the Australian Industry Group Victorian Branch as well as being a member of the Australian Industry Groups National Advisory Council.

VP & MD, Checkpoint Systems & METO Australia/New Zealand


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Glen is Loss Prevention Manager for Foodstuffs South Island in New Zealand. Glen was in the Police Force for just under a decade before moving into the retail loss prevention industry.

Loss Prevention Manager, Foodstuffs South Island


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Michael heads the School of Criminology and Criminal Justice (CCJ) at Griffith University. He has over 10 years of experience in the field of criminology and is a renowned academic with an interest in retail crime.

Head of School, Criminology and Criminal Justice, Griffith University

Michael Townsley