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NEIL REDFERN

Retail Security & Loss Prevention Expert, Redfern Retail Risk

24 years of industry experience working for Australia's largest and most iconic retailers.

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NICK SMITH

National Loss Prevention Manager, Chemist Warehouse

A proven track record of developing new strategies and the ability to effect change within the thinking and culture throughout a business.

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VERONICA DENNER

Group Head of Loss Prevention & Risk, APG & Co

Nearly twenty years' experience in multi-branded Apparel Retail. Veronica won the highly commended award for Fraud Woman of the Year at the 2018 Australian Fraud Awards.

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MATTHEW DICK

Operations Asset and Profit Protection Manager, David Jones

Extensive experience managing retail loss prevention operations for one of Australia's largest department store chains.

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JOSH GATT

Group Retail Risk Manager, Forever New

Over a decade's experience in retail loss prevention managing LP activities for Australia's biggest female apparel brands.

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MARK BOYD

Head of Profit Protection at JD Sports Fashion Australia and Glue Store

Extensive experience in developing successful teams by being people centred and ensuring organisational development to achieve maximum value and return to the business.

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MARK GENTLE

VP & MD, Checkpoint Systems & METO Australia/New Zealand

Considerable international experience in manufacturing, project management and change implementation. Mark is a member of IMA Asia, is currently serving as a Councillor with the Australian Industry Group Victorian Branch as well as being a member of the Australian Industry Groups National Advisory Council.

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GLEN FORRESTER

Loss Prevention Manager, Foodstuffs South Island

Glen is Loss Prevention Manager for Foodstuffs South Island in New Zealand. Glen was in the Police Force for just under a decade before moving into the retail loss prevention industry.

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Michael Townsley

Head of School, Criminology and Criminal Justice, Griffith University

Michael heads the School of Criminology and Criminal Justice (CCJ) at Griffith University. He has over 10 years of experience in the field of criminology and is a renowned academic with an interest in retail crime.